Friday, November 16, 2007

Hiring... Again (still)

I'm in the trudge; the working just about everyday. I'm way behind, especially in hiring. Hiring takes a lot of time and scheduling. And since a percentage of new hires quit or just don't show up, we are obligated by law to handle those cases within 72 hours. My Operations Supervisor being on vacation, and not having a Training Supervisor has made me a busy boy. I don't have a team of staff to help with these sometimes delicate situations.

So we've hired over 30 people in the past couple months. Some of them really, really good people. And we've promoted a couple people, too, but that just means my new Operations Supervisor and new Training Supervisor are, well, new. It's going to take some time to get them up to speed. And I'll pick up the slack.

Training is the hardest since it's the least priority and, ultimately, the most important. Several people who were hired while I was on vacation back in September never even got orientation (where are the bathrooms, how do you get into the building when the mall is closed, how do I ask for days off, when do we get paid). Several of them just never came back to work. That's a big waste of time.

It has been said people don't quit companies, they quit managers.

1 comment:

mary ann said...

Yes, this is the rough time indeed. We still use some of the excellent training program you set up in the big box. I love when they just walk off the job w/o any explanation...