Friday, May 18, 2007

More "BIG" visits

So the V.P. who visited our store a couple weeks ago liked what he saw and is sending the sale V.P.'s to check us out. Trouble is, what he liked was how much we went outside the lines of what the Sales V.P.'s had dictated. Uniformity has its place but it doesn't make sense not to chase your demographic. But it puts us, and especially our district manager, in a tight spot.

So... we are busy getting the store right. To me, the lack of alpha integrity is the worst thing about our store right now. The store looks great, but is rotten on the shelf. Good luck finding a book. Nevermind that we are totally backed up in the back room and new books that came out ten days ago are M.I.A.

Meanwhile, I've been hiring which means phone messages and interviews and adjusting schedules to get training and paperwork and interviews done. My boss had a simple idea that I pre-interview people over the phone so I'm not wasting time with people who have terrible availability or weird exptectations ($18 an hour?!). That's a great idea!

One problem with interviewing people is that I tend to like everyone. Meanwhile, the manager who does the second interview doesn't like anyone. Kind of a stalemate.

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